Cyber & Resilience Exercise Planner/Facilitator

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

This role will work as part of the Technology Operational Resilience (TOR) team within Enterprise Protect. The function of TOR is to ensure TD is ready and able to effectively prepare, prevent, respond, and recover from any issues that would impede TD's ability to deliver services to its employees and customers.

Job Description:

Cyber & Resilience Exercise planners are key components in the organization's strategy to improve cyber and operational preparedness and reduce risk. Cyber Exercise Planners contribute to the training and coordination between various cyber security and technology organizations and the Bank's lines of business. Exercise Planners design, develop, facilitate, and evaluate cyber exercises, working with various technology and cyber security defense teams as well as Business Information Security Officers. Exercise planners work to formally assess the current level of resilience for applications hosted within TD and hosted/provided via third parties using a standardized methodology and framework and identify cyber risks, design threat scenarios, identify key stakeholders and participants, and execute the exercise against the planned scenarios. Exercises range from discussion-based to operations-based exercises, to include range-based exercises. Planners will be expected to work in a dynamic, fast-paced environment to design multiple exercises on a yearly plan. Planners will receive broad exposure across multiple organizational units and levels of leadership. Applicants should have a proven track record of being able to navigate successfully across organizational lines, a solid foundation of cyber security knowledge and demonstrated performance designing and executing a variety of exercise types, to include range-based exercises.

This leader will work across various technology teams and areas to formally assess the current level of resilience for applications hosted within TD and hosted/provided via third parties using a standardized methodology and framework. This including gaining a deep understanding of how the application is used within TD to understand the level of resilience that is required, identifying dependencies down through the infrastructure layers, identifying the application's ability to absorb and recover from impacts, and identifying specific actions that can be taken to raise the current resilience level. Specific responsibilities include:

• Work across technology, cyber, and business areas to develop plans to measure and increase the resilience of TD

• Work with technology owners to identify operational resilience risks in system design, operations, and/or architecture

• Collaboratively develop options to reduce identified resilience gaps and measure progress

• Leverage industry relationships to understand best practices in cyber and technical resilience

• Design, develop, and implement exercises focused on cyber and operational resilience that allow appropriate risk visibility and management in key areas such as technology concentration risk, third party provider risk, cloud risk, etc.

Job Requirements:

Required Skills:

• Have a foundational understanding of information technology and security concepts

• Have a foundational understanding of cyber security functions and roles

• Have a foundational understanding of cyber and resilience exercises and concepts used to evaluate risk across people, processes, and technology systems

• Proven record of managing complexity

• The ability to anticipate potential issues, solve problems, and address challenges

• The ability to thrive in a fast-paced, evolving environment requiring self-initiated learning to grasp new concepts

• Formal or informal Project Management proficiency

• Ability to capture actions taken by the exercise participants through direct observation, monitoring of communications between participants and direct interaction with participants. Analyze the data and provide realistic and insightful conclusions

• Ability to design executive level summaries aimed at driving action and demonstrating success

• Have a strong sense of teamwork that enables you to work with peers and various levels of management

• Effective written and oral communication skills in both group and individual settings

• Ability to engage confidently with clients, stakeholders, and large groups

• Ability to facilitate and dynamically engage a large group of participants, in-person or virtually, guiding them through the exercise in order to achieve the goal and objectives

• Extensive experience in successfully navigating across organizational lines to include senior leaders

• Ability to communicate threat actor techniques, tactics and procedures (verbal and written) with executives and stakeholders in non-technical terms while accurately encompassing risk, impact, likelihood, containment, and remediation activities

• Excellent organizational and analytical skills with an ability to prioritize conflicting tasks and handle multiple work efforts in a fast-paced environment

• Experience in an operations focused Information Security role

• Familiarity with network security vulnerabilities, exploits, and attacks

• The ability to individually and collaboratively create, edit, and publish formal documents of record

• Extensive experience with Microsoft O365 suite of applications and other collaboration tools (e.g. WebEx)

Desired Skills:

• Experience in managing planning and delivery of exercise milestones, ensures design and development stays on target, identifies and escalates issues and risks, develops high quality deliverables and manages exercise lifecycle to conclusion

• Bachelor's degree in Information Technology or related field

• Technical or Information Security Qualifications to include HSEEP

• Understanding of the cyber threat landscape with knowledge of emerging technologies and trends

• Knowledge of and experience working in finance sector linked information security collaboration groups

• Proven record of leadership across peers and management

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet